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HOME > CUSTOM ORDER 

bonsaibonsaiCUSTOM ORDER

YOUR ONLY-ONE BONSAI IN THE WORLD


Toyohaku Suzukihandcrafted custom orderWe are accepting your custom order. You can get your own only-one bonsai in the world. Please consult us by email first.

bonsaiQUOTATION AND PAYMENT PROCESS

custom orderPlease contact us by email first, and explain the detail of your true hope including the each size (width, depth and height) with the photos/pictures taken from several angles including front, side, back, overview etc. so that we can understand the model correctly. If necessary, also send us a photo/picture of the place the bonsai is supposed to be placed.
artificial replica bonsai fine crafts custom order
With the above information with photos/pictures, we will send you by email a quotation of the total amount due including the shipping charge.
artificial replica bonsai fine crafts custom order
Please do a necessary payment procedure, a credit card payment or a wire transfer to our bank account. In order for us to start with your custom order, It is necessary for you to pay 1/2 of the above quoted total amount due in advance.
artificial replica bonsai fine crafts custom order
After we confirm your payment transaction, we will start with your custom order. On the way to the completion, we will contact you several times by email, if necessary with photos/pictures, to let you know the newest situation.
artificial replica bonsai fine crafts custom order
custom orderWhen we finish working, we will send you by email the photos/pictures of the completed work. If you are satisfied with the photos/pictures, please do a necessary final payment procedure, a credit card payment or a wire transfer to our bank account. In this final step, it is necessary for you to pay the rest 1/2 of the quoted total amount due, in order for you to receive your order.
artificial replica bonsai fine crafts custom order
After we confirm your final payment transaction for the balance, we will let you know and ship to you by EMS.
After we complete shipping, we will contact you again to let you know you EMS inquiry item number so that you can track and trace your order at Japan Post tracking system.
artificial replica bonsai fine crafts custom order
receipt of yoru custom order bonsaiYou receive your parcel, your own onle-one bonsai in the world.


bonsaiLEAD TIME

The lead time basically depends on what and how you would like to produce. Above all, the size is the biggest factor to change the lead time. Generally speaking, it takes approximately 2-4 months for us to complete any kind of work.

bonsaiCANCELLATION

Quite different from the other ordinary lineup items in our site, we cannot sell your custom order one to other customers. Due to the said reason, when you cancel your custom order after you paid 1/2 of the quoted total amount due, please note that that amount money will not reimbursed.


 
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