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HOME > SHIPPING

bonsaibonsaiSHIPPING

EMSWe only use EMS in shipping, no other options.
koinoboriEMS is a top-priority mail by airfreight supported by a reliable tracing system.
(See below)
EMS tagYou can track and trace your order with the EMS item (shipping) number at Japan Post's official site.

After we finish a necessary shipping procedure for your address, we will inform you by email of the EMS inquiry item number so that you can track and trace.
EMS
Please note that there are some areas outside of which EMS cannot deliver. Be sure to let us know the address or the name of the country and the city in case of purchase order or inquiry. There are also some goods unable to be delivered to some areas due to EMS regulations of the size of a parcel.
koinobori

What's EMS?

worldwideEMS, international express mail service by air freight, is a speedy way to send documents as well as general articles as top priority mail. EMS can be sent to more than 110 countries and territories worldwide. A tracking and tracing system, providing prompt information on delivery, is available for 35 countries including the U.S.A., Canada, the U.K., France, Germany, Switzerland, Australia, New Zealand and many other countries.

CAREFULL PACKING/PACKAGING
careful packingour products well packed carefullyOur products are well carefully packed/packaged for shipping. Many light packing materials are placed in a box so that the product can never be moved in the box.

CUSTOMS CLEARANCE OF OUR PRODUCTS
replica bonsai craftscustoms inspectionOur products are all artificial replica bonsai fine crafts made of inorganic materials, completely different from real bonsai trees/plants. So, you don't have to worry about any special inspection in the Customs of your country.
For the customs clearance, we declare on the invoice that the artificial replica bonsai fine crafts made of inorgainc materials.

 
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